WHAT DO YOU DO WHEN...?
Here are some possible situations in which you will be called upon to apply your knowledge of FERPA guidelines. These are not easy questions and there are no easy answers. You may want to think first about FERPA guidelines (what you can and cannot release) and then about the resources and services that the University offers (for instance, Student Central) that allow various groups of people to access student information.
Situation 1
A student you know calls you from Spain. She really, really, really needs to know her grades for the past semester so she can know what classes to take next semester. She's really worried about her grade in her chemistry class. What can you do to help this student?
Situation 2
A newspaper reporter calls, wanting information about the students in your major. In particular, he wants to know how many juniors and seniors are in your program and what the average GPA is. What can you do to help this reporter?
Situation 3
A faculty member calls from Barbados. He wants you to email a student and tell that student how she did on the final exam. What can you do to help this faculty member?
Situation 4
The mother of a student calls. She needs to know her son's PID number and class rank. What can you do to help this mother?
Situation 5
A student feels he was unfairly graded. He wants to know what other students earned in the class. How can you help this student?
return to FERPA Training Overview...
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